Mobile Customer Experience Report 2021

 

Download poq's mobile customer experience report 2021 to understand appcommerce versus ecommerce. 

This report summarizes the key findings of the University of Bath research project.

What's inside...

  • Differences in mobile ecommerce and appcommerce purchase behavior
  • The factors influence mobile appcommerce customer satisfaction?
  • Understanding ecommerce and appcommerce shoppers

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Mobile Customer Experience report 2021