---
title: Mobile Customer Experience Report 2021
description: Download the latest mobile customer experience report - revealing all the insights of new app technologies and features for free
---

[![poq\_logo\_navy (1)](https://insights.poqcommerce.com/hs-fs/hubfs/poq_logo_navy%20(1).png?width=7652&height=3322&name=poq_logo_navy%20(1).png "poq_logo_navy (1)")](https://poqcommerce.com/)

- [App Commerce](https://poqcommerce.com/app-commerce/)
- [Platform](https://poqcommerce.com/app-commerce-platform/)
- [Clients](https://poqcommerce.com/success-stories/)
- [Insights](https://poqcommerce.com/app-commerce-insights/)
- [Events](https://poqcommerce.com/events/)
- [Careers](https://poqcommerce.com/careers/)
- [Contact](https://poqcommerce.com/contact/)

## Mobile Customer Experience Report 2021

Download poq's mobile customer experience report 2021 to understand appcommerce versus ecommerce. 

This report summarizes the key findings of the University of Bath research project.

What's inside...

- Differences in mobile ecommerce and appcommerce purchase behavior
- The factors influence mobile appcommerce customer satisfaction?
- Understanding ecommerce and appcommerce shoppers

![new lp](https://insights.poqcommerce.com/hubfs/new%20lp.png "new lp")

# Download Now

 

### Mobile Customer Experience report 2021

### [Work with us!](https://poqcommerce.com/careers/)

Increase insight, engagement, conversion and revenue.

Decrease costs, risks and implementation time.

Streamline integration, reporting and performance.

### UK

9th floor,  
107 Cheapside,  
London,  
EC2V 6DN

Tel: +44 (0) 203 794 4120

### US

211 E 43rd St  
7th Flr #326  
New York, NY 10017

[Poq and GDPR](https://poqcommerce.com/gdpr-poq/) | [Privacy Policy](https://poqcommerce.com/privacy-policy/)